Dulwich Man and Van Accessibility Statement

Dulwich Man and Van is committed to providing an accessible online experience for all customers in the Dulwich area and surrounding neighbourhoods. We want everyone to be able to find information about our accessible Dulwich Man and Van services, request quotes, and contact us with ease, regardless of technology, ability, or personal situation.

Our Accessibility Commitment

Our goal is for this website to be aligned with the Web Content Accessibility Guidelines version 2.1, Level AA. These internationally recognised standards describe how to make web content more usable and accessible for people with a wide range of needs, including customers who use assistive technologies, have vision or hearing differences, or experience mobility or cognitive challenges.

We review our website design, content, and structure on a regular basis to maintain and improve accessibility across our Dulwich Man and Van information pages and contact forms. As our services develop, we aim to keep accessibility at the centre of any website updates or new content we publish.

Screen Reader Compatibility

This website is designed to work with modern screen-reader software so that customers who are blind or have low vision can access information about our accessible Dulwich Man and Van services. We use clear headings, descriptive text, and simple layouts to help screen readers interpret the content in a logical order.

Where possible, images are accompanied by alternative text so that screen readers can describe key visual content. We aim to avoid using images that contain essential text. When we must use such images, we work to ensure that the same information is also provided as standard text on the page.

Keyboard Navigation

Many people, including some customers in the Dulwich area, prefer or need to navigate websites using only a keyboard or alternative input devices. Our site is designed to be navigable without a mouse. You should be able to move through menus, forms, and interactive elements using keyboard controls such as the Tab, Shift plus Tab, Enter, and arrow keys.

We aim to provide a clear focus indicator so you can see which element on the page is currently selected. Buttons, form fields, and links are designed to be reachable and usable via keyboard navigation, supporting an accessible Dulwich Man and Van browsing experience for all customers.

Text, Layout, and Readability

We use straightforward language where possible, avoiding unnecessary jargon so that information about our Dulwich Man and Van services is easy to understand. Text is structured with headings and short paragraphs to help you quickly find the details you need.

The layout is designed to be responsive, so pages can be viewed on a range of device sizes and screen resolutions. We aim to maintain sufficient contrast between text and background to support customers with low vision or colour vision differences.

Ongoing Improvements

Accessibility is an ongoing process. While we work to meet WCAG 2.1 AA standards across our accessible Dulwich Man and Van website, there may still be areas that can be improved. We welcome feedback from customers, residents, and businesses in Dulwich and nearby areas to help us identify any accessibility issues and prioritise improvements.

Contact for Accessibility Requests

If you experience any difficulty using this website, or if you need information about our Dulwich Man and Van services in a different format, please contact us. You can request assistance such as large print, a different document format, or support with completing forms.

When you contact us with an accessibility-related request, please describe the page or content you were trying to use and the type of adjustment or assistance you need. This helps us respond more effectively and improve our website for everyone.

We are committed to responding to reasonable accessibility requests and to continually enhancing the accessibility of our Dulwich Man and Van website so that all customers can plan and book their moves with confidence.